Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 7-10 business days. Plus the additional shipping time on which ever shipping option you choose. Overseas deliveries can take so take longer so please pay careful detail to shipping options. Delivery details will be provided in your confirmation email.

You can contact us through our contact page. We will be happy to assist you.

Contact us here at hello@saintshell.com

Please ensure that your item meets our Returns Conditions before starting a return.

We will gladly welcome the return of full-priced items for EXCHANGE ONLY, given they remain in their original condition – unworn, unwashed, and with all tags and liners securely attached.

Returns must be lodged online and postmarked within 14 days of delivery date.

Please allow 3-4 business days for processing once this has been received.

Return postage costs are at the customers expense.

Kindly be aware that exchanges are subject upon availability once we receive and process your return at our warehouse.

All exchanges are sent via complimentary Express Post.

We retain the right to decline returns exhibiting signs of wear or failing to meet the specified criteria.

Items damaged due to incorrect garment care or normal wear are not deemed faulty.

Full-priced items purchased with discount codes or promotions are ineligible for refunds and may only be returned for exchange or store credit. The store credit will match the item's original purchase amount (no bonus credit).

Reduced items do not qualify for refunds and are not eligible for exchange or store credit. They are FINAL SALE.

Kindly be aware that exchanges are subject upon availability once we receive and process your return at our warehouse.

We sincerely apologize if your SAINT SHELL purchase falls short of perfection. Kindly reach out to us at hello@saintshell.com with your order number and images depicting the issue, and we will promptly collaborate with you to address and resolve it.

For faulty items, Soleil Soleil will cover the return shipping fee.